Terms of Service

By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with Ace Driving School Qld - ABN 94 663 297 998.

Ace Driving School Qld reserves the right to update and change the Terms of Service without notice.

Pre-Paid Lessons Policy 


These terms and conditions cover the entire agreement and understanding between you and us relating to your purchase, redemption or attempt to redeem Pre-Paid Lesson Credit. 

The validity and interpretation of these terms and conditions are governed by the laws of Queensland, Australia. Any dispute in connection with these terms and conditions is subject to the exclusive jurisdiction of the courts of Queensland. 

If any part or all of any provision of these terms and conditions becomes or is found to be illegal or unenforceable, that provision may be severed from these terms and conditions and the remaining provisions shall continue in force.

Acceptance of terms and conditions 

By purchasing, redeeming, or attempting to redeem Pre Paid Lessons, you accept and become bound by the terms and conditions below as varied from time to time. We reserve the right to vary these terms and conditions at any time and without notice.  

Purchasing Pre-Paid Lesson Credit 

You may purchase Pre Paid Lesson Credit online or over the phone by payment via debit or credit card or other payment methods offered online. Pre-Paid Lesson credit will be activated at the point of sale by our authorised representatives.  

Pre-Paid Lesson Credit and promotions and competitions 

We may from time-to-time issue Pre Paid Lesson Credit(s) as a promotion or as a prize in our competitions. Such pre-paid credit may only be used by the persons to whom they are issued and are not refundable or transferrable.  

How and when you can redeem a Pre Paid Lesson Credit 

Pre Paid Lesson Credit can be redeemed by booking a lesson online or by phone and is redeemable for a period of twelve (12) months from the purchase date.  

Purchases exceeding the value of your pre paid lesson credit 

Pre-paid lesson credit can be used to book lessons up to the value specified. If you wish to book a lesson(s) that exceeds the pre-paid lesson credit value you must pay the excess using another payment method at the time of the booking.  

No exchange 

Pre-Paid Lesson Credit cannot be cancelled, exchanged or redeemed for cash. 

Expiry of Pre-Paid Lesson Credit 

Pre-Paid Lesson Credit will expire 12 months from the date of purchase.  

Your Instructor and Ace Driving School

Your instructor is a sub-contractor of Ace Driving School. Ace Driving School Qld acts as an agent for your instructor in booking in lessons and receiving your payments. Your instructor will carry the appropriate motor insurance, should you be involved in a collision as a learner driver while in control of driving the instructor’s vehicle.

Your contract is between you and your instructor. In the rare event of any problem arising, you should resolve this with your instructor immediately. In the event that you are unable to reach a satisfactory conclusion we will be happy to investigate further until the matter is resolved. Please note that we will require evidence of any financial transactions and lesson times before we are able to investigate. Therefore, it is imperative that your learner log book details are kept accurate and up to date.

Your instructor shall not allow third parties in the training vehicle without first gaining advance consent of the learner driver, family members or guardian. Your instructor shall arrange his or her affairs so as to ensure, as far as practicable, that a booking with a student for instruction is not delayed. Where a delay or cancellation is unavoidable the instructor shall endeavour to contact the student to advise him or her of the extent of the delay.

Ace Driving School Qld and your instructor shall respect the privacy of students and former students and in particular, must not distribute or make use of any personal details of students or former students without their express consent.

Traffic Infringements

Ace Driving School Qld will not be held accountable, for any traffic infringements incurred by a client, whilst engaged in a driving lesson. If this were to occur, the client is solely liable to make any required payments due as a result of the infringement.

Dangerous Driving

The allocated driving instructor reserves the right to end an active lesson if the student is driving in a dangerous manner, this includes but is not limited to, speeding and aggressive driving. No refund will be given for the lesson. If a student has prepaid for a package of lessons and the instructor feels at significant risk in the vehicle with the student, the whole package value may be forfeited. This however, is at the discretion of the driving instructor.

Eligibility: The student must possess a valid learner's permit or driver's license as required by local regulations to participate in driving instruction sessions.

Conduct and Behaviour: The student agrees to conduct themselves in a respectful and responsible manner following the instructions and guidance provided by the driving instructor at all times.

Timeliness: The student agrees to arrive promptly for scheduled driving lessons. In the event of tardiness, the driving instructor reserves the right to reduce the duration of the lesson, reschedule or cancel the lesson at their discretion.

Preparation: The student agrees to be prepared for each driving lesson, including being well-rested, sober and having a blood alcohol level of 0.0, not under the influence any illegal substance nor any prescription on non prescription medicine that may cause drowsiness or any other impairment on the ability to drive, you must be appropriately attired for driving, including but not limited to sturdy well fitted shoes. The student must also bring any required documentation, such as their learner's permit or driver's license and log book or applicable log book app.

Vehicle Care: The student agrees to treat the instructor's vehicle with care and respect, avoiding any deliberate or negligent actions that may cause damage to the vehicle.

Safety: The student agrees to prioritise safety at all times during driving lessons, abide by applicable traffic laws and regulations, and practicing defensive driving techniques as advised by the driving instructor.

Payment: The student agrees to pay the agreed-upon fees for driving instruction services in a timely manner, at least 72 hours prior to the booked lessons, as outlined in the payment agreement between the student and Ace Driving School Qld.

Cancellation Policy: The student agrees to provide at least 24 hours advance notice of any cancellations or rescheduling of driving lessons as per the cancellation policy specified by Ace Driving School Qld. Failure to provide adequate notice may result in forfeiture of the lesson or additional fees.

Liability: The student acknowledges that they are responsible for any fines, damages or injuries caused by their actions or negligence during driving lessons, and they agree to hold the driving instructor harmless from any resulting liabilities.

Confidentiality: The student agrees to maintain the confidentiality of any information shared by the driving instructor during the course of instruction, including but not limited to personal information and instructional materials.

Feedback and Evaluation: The student agrees to provide honest feedback to the driving instructor regarding the quality of instruction and their progress, in order to facilitate continuous improvement.

Indemnification: The student agrees to indemnify and hold harmless the driving instructor from any claims, damages, or liabilities arising from the student's participation in driving instruction sessions, except to the extent caused by the instructor's gross negligence or wilful misconduct.

By enrolling in driving instruction sessions with Ace Driving School Qld, the student/parent/guardian acknowledges that they have read, understood, and agreed to abide by these terms and conditions. Failure to comply with these terms may result in termination of instruction without refund.


To the extent permitted by law, we exclude all responsibility for any harm to any person or property or for any loss of profits or other indirect or consequential loss relating to the purchase, redemption or attempted redemption of Pre-Paid lesson Credit.  


We collect personal information to provide and market our products and services. That information may be disclosed to our contractors who assist us with these activities, however it will not be disclosed to overseas recipients unless required by law. Our Privacy Policy contains information about how an individual may access or correct information we hold about the individual, how complaints about a breach of privacy can be made to us and how such complaints will be dealt with. If you do not consent to us using your personal information to market products and services, please email: info@acedrivingschool.com.au  

Contact us 

Please do not hesitate to email: info@acedrivingschool.com.au about any queries, comments or requests for information you may have regarding Pre-Paid Lesson Credit or these terms and conditions.

Account Terms

This page contains the most current version of the Terms of Service.

  • Accounts registered by "bots" or other automated methods are not permitted and will be removed.
  • You are responsible for all activity that occurs from your account.
  • You agree that Ace Driving School Qld can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  • You must not post or submit false information to the Service.
  • You are responsible for maintaining the security of your account and password. Ace Driving School Qld cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • Ace Driving School Qld has the right to suspend or terminate your account, refuse any current or future use of the Service, or any other Ace Driving School Qld service, for any reason.
  • Violation of any of the terms or general conditions may result in the termination of your Account.
  • In the event that you breach these Terms of Service, or act in a way that puts the Service or any individual at risk, Ace Driving School Qld has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Ace Driving School Qld service. Such termination of the Service will result in the deactivation of your Account.

Cancellation Rates

  • Less than 24 hours notice before the booking will forfeit the full booking fee.
A cancellation does not automatically refund payment of products or services. Any amount not subject to the cancellation fee, is credited towards your account balance at Ace Driving School Qld.


Modifications to Services and Prices

  • Ace Driving School Qld reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services are subject to change with or without notice.
  • Ace Driving School Qld shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Pre Paid Lesson Credits

  • Pre Paid Lesson Credits are non-refundable and cannot be redeemed for cash.
  • Unused pre paid lesson credits can be transferred between clients.
  • Purchases containing multiple pre paid lesson credits can be gifted to any number of people at the time of purchase.
  • Pre Paid Lesson Credits are valid for 12 months from the date of purchase.


  • Credit card security is implemented using secure SSL encryption on all transactions and processed using a secure, trusted, PCI compliant payment gateway and used by Ace Driving School Qld for payment processing.
  • All fees and transactions are in Australian Dollars.

General Conditions

  • Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by Ace Driving School Qld.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Ace Driving School Qld customer, employee, member, instructor, officer or external contractor will result in immediate account termination.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You understand that Ace Driving School Qld uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  • Ace Driving School Qld does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  • You expressly understand and agree that Ace Driving School Qld shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Ace Driving School Qld has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  • The failure of Ace Driving School Qld to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision.
  • You expressly understand and agree that Ace Driving School Qld shall not be liable for any indirect, incidental, special, consequential loss, loss or corruption of data or exemplary damages, including but not limited to loss resulting from the use or the inability to use the website or the Service.


Please send any questions or comments about these Terms of Service to info@acedrivingschool.com.au.

Back to Top